Privacy Policy
We value your trust and are committed to protecting your privacy and health information through rigorous standards and best practices.
Detailed Privacy Policy
Data Collection
We collect personal information that you provide directly to us through forms, bookings, and direct communication. This includes your name, email address, phone number, and physical mailing address. Additionally, we automatically collect website usage data including IP addresses, browser types, and navigation patterns through cookies and standard analytics tools to improve your digital experience.
Health Information
As an integrative medicine practice, we collect sensitive health history information when you share it through our patient intake forms or secure booking system. This data is handled with the highest level of care and is used exclusively to develop your personalized wellness plan and provide medical guidance tailored to your unique biology.
Purpose of Use
The information we collect is used to: provide clinical care and consultations, manage and confirm appointments, process secure payments, communicate important updates regarding your treatment, and occasionally share educational resources on hormonal balance and nutrition. We do not sell your personal or health data to third parties.
Security Protocols
We employ enterprise-grade security protocols to ensure your data remains protected. This includes advanced encryption for data at rest and in transit, multi-factor authentication for practitioner access, and secure hosting environments. While no digital system is entirely immune to risk, we adhere to industry benchmarks for health data protection.
Third-Party Sharing
We may share specific information with trusted third-party partners who are essential to your care, such as diagnostic laboratories for blood work analysis and PCI-compliant payment processors for billing. We may also disclose information as required by U.S. law or in response to valid legal processes. All partners are vetted for compliance with privacy standards.
Patient Rights
You have the right to access the personal and health information we hold about you, request corrections to any inaccuracies, and in certain circumstances, request the deletion of your data. To exercise these rights or to discuss your data retention, please reach out via our primary contact channels.
Privacy Contact
If you have questions about this Privacy Policy or our data practices, please contact us at info@backtoyouim.com. We are committed to addressing your concerns promptly and ensuring your privacy is respected at all times.